At Homeexcellet, we are committed to providing you with a safe, secure, and seamless shopping experience. We understand that payment security is a top priority for our customers.
1. Accepted Payment Methods
We accept all major payment methods to ensure your checkout process is as convenient as possible. You can securely pay for your order using:
Credit & Debit Cards: Visa, Mastercard, American Express (Amex), and Discover.
PayPal
Apple Pay
Google Pay
(Other secure local payment methods available at checkout)
2. Payment Security & Encryption
Your privacy and financial security are our highest priorities.
Our store is powered by Shopify, a world-leading e-commerce platform that uses industry-standard SSL (Secure Sockets Layer) encryption.
This means all your personal and payment information is encrypted and transmitted securely.
We do not store or have access to your full credit card details. All transactions are processed directly through secure, PCI-compliant payment gateways.
3. Currency & Taxes
Currency: All prices on our website and all transactions are processed in USD ($) (United States Dollars).
Taxes: All applicable sales taxes are included in the product prices. There are no hidden charges or surprise fees at checkout.
4. Payment Authorization
When you place an order, your payment method will be authorized for the total amount. Your card will be charged immediately upon order confirmation. If for any reason your payment is declined or fails, our system will notify you, and the order will not be processed until a valid payment method is provided.
5. Order Cancellations & Modifications
If you wish to cancel or modify your order, please contact us at support@homeExcellet.com within 12 hours of placing the order. Once the order has been processed and handed over to the shipping carrier, we cannot cancel or modify it.
6. Refunds
In the event of a return or cancellation (as per our Return & Refund Policy), all refunds will be issued back to your original method of payment. Please allow up to 5 business days for the refund to reflect in your account after it has been processed.
Contact Us:
If you have any questions regarding payments or your transaction, please contact us:
Email: support@homeexcellet.com
Phone: +1 719-698-7632 (Mon-Fri, 9 AM - 5 PM EST)